Terms and conditions

All bookings made for courses run by Cathy Ward (NH instructor ID 1992) are subject to the following Terms and Conditions of Sale. If you have any queries regarding these please call me on 07886755061 or email cathy@thefragranceoflife.co.uk



I accept payment in sterling by Paypal, cash, cheque, direct bank transfer and Eventbrite where the course is advertised there. All payments received (in whatever form) are non-refundable except in the circumstances described in the Cancellations policy.


Course Bookings

Bookings can be made by contacting me on 07886755061 or emailing cathy@thefragranceoflife.co.uk. Bookings must be made at least 5 working days before the beginning of the course (Eventbrite may be different please check event details). Generally payment in full is required on booking for courses. But with agreement a non-refundable deposit may be taken to reserve a place, the place only being confirmed when payment in full is received.


Once a booking has been confirmed you may only cancel in accordance with the Transfers and Cancellations policies below.


You agree to indemnify and hold harmless me (Cathy Ward), my officers, employees and agents from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of any online content, services or your breach of the terms of these Terms and Conditions.

Course Transfers

Requests to transfer to alternative course dates should be made by contacting me on 07886755061 or cathy@thefragranceoflife.co.uk , are subject to availability and may incur a transfer fee.


Course Cancellation

After the initial 14 day statutory cooling off period, any fees paid for courses booked at a special offer (deal) price are non-refundable under any circumstances.


Any course booked and paid for at the full course price and cancelled more than 6 weeks before the course are eligible for a refund in full of course fees paid subject to a £25 administration fee. Any fees paid for a course cancelled within 6 weeks of the course are non refundable.


The copyright of all materials (where that copyright lies with the NO HANDS Massage Company and Gerry Pyves or with other persons) must always be observed. Such materials may not be reproduced whether in whole or part by any method whatsoever without prior written permission from the appropriate persons.

With Regards to NO HANDS

Disabilities, Religious and Special Needs Delegates

NO HANDS Massage is a zero strain approach to massage that involves full body movement from the practitioner. Delegates with specific health and/or religious requirements should notify me at the time of booking. I will make reasonable efforts to meet a delegate's needs. However, there may be occasions where such needs cannot be met due to time, venue, financial and/or other constraints outside my control.


Disputes and complaints

Any concerns you have in relation to a booking should be raised with me as soon as possible. Wherever possible we will seek a mutually acceptable resolution. All disputes which cannot be resolved through direct communication are subject to consideration under UK law.


If you have any queries regarding these Terms & Conditions please contact me on 07886755061 or cathy@thefragranceoflife.co.uk